77cv Privacy Policy

This Privacy Policy ("Policy") describes how 77cv ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "Player") who access or use the 77cv platform at https://77cv.club, including its associated services such as sports betting, live casino, slot games, crash games, and the cashier system. By registering an account or using any 77cv service, you confirm that you have read and understood this Policy and consent to the practices described herein.

This Policy applies to all players accessing 77cv from Bangladesh and from any other location. We are committed to handling your personal data responsibly, transparently, and in accordance with recognised data protection principles. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

1. Information We Collect

77cv collects personal information through several channels during registration, account use, and transactional activity. The categories of data we collect are described below:

2. How We Use Your Information

The personal data we collect is used only for specific, documented purposes. The table below outlines the primary purposes for which 77cv processes your personal information and the corresponding data categories involved:

3. Legal Basis for Processing

77cv processes personal data under the following recognised legal bases, which determine the circumstances in which we are permitted to collect and use your information:

• Contractual necessity: Processing required to fulfil the terms of the account agreement between you and 77cv, including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) regulations, age verification requirements, and any reporting obligations imposed by competent authorities.
• Legitimate interests: Processing carried out in pursuit of 77cv's legitimate business interests, including fraud prevention, platform security, abuse detection, and the maintenance of fair gaming environments, where these interests are not overridden by your own privacy rights.
• Consent: Processing that relies on your explicit consent, including the sending of optional promotional communications. Where consent is the basis, you may withdraw it at any time by contacting 77cv support without this affecting the lawfulness of prior processing.

4. Sharing Your Information

77cv does not sell, rent, or commercially exploit your personal data. We share your information only in the following limited circumstances:

• Payment processors: We share the minimum necessary payment data with your chosen payment provider (bKash, Nagad, Rocket, or Upay) to facilitate deposits and withdrawals. These providers are independent data controllers and are subject to their own privacy terms.
• Game providers: In order to deliver game services, anonymised or session-level technical identifiers may be shared with certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers do not receive your full identity data.
• Legal and regulatory authorities: We may disclose your personal data to competent authorities where required by law, court order, or regulatory requirement. This includes disclosure in response to formal AML investigations or age verification compliance checks.
• Service providers and technical partners: We engage third-party technical service providers for platform hosting, security monitoring, and analytics under strict data processing agreements. These parties act as data processors on our behalf and are contractually prohibited from using your data for their own purposes.

5. Cookies and Tracking Technologies

77cv uses cookies and similar tracking technologies to operate the platform, maintain your session, and collect technical usage data. The following categories of cookies are used:

You can manage cookie preferences through your device's browser settings. Disabling essential cookies may prevent some platform features from working correctly. Disabling analytics cookies will not affect your ability to use the platform.

6. Data Retention

77cv retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations. The following general retention periods apply: account data and transaction records are retained for a minimum period of five (5) years from account closure to comply with anti-money laundering and financial record-keeping obligations; gaming history and behavioural data are retained for the same five-year minimum period; KYC documentation is retained for the duration of the account relationship and for five years after account closure; technical and device data logs are retained for a rolling period of twelve (12) months.

When personal data is no longer required for any of the above purposes and no legal retention obligation applies, 77cv will securely delete or anonymise the data in accordance with its internal data disposal procedures. Anonymised or aggregated data that cannot be used to identify you as an individual may be retained indefinitely for platform analytics and improvement purposes.

7. Your Data Rights

As a 77cv account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact 77cv support using the details provided in the Contact section of this Policy:

• Right of Access: You have the right to request a copy of the personal data that 77cv holds about you, along with information about how that data is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to Erasure: You have the right to request that 77cv delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies.
• Right to Restriction: You have the right to request that 77cv restrict the processing of your personal data in certain circumstances, for example while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including any profiling carried out on that basis. You also have the right to object at any time to processing of your data for direct marketing purposes.

77cv will respond to all rights requests within a reasonable time frame. We may request proof of identity before actioning a request to ensure that personal data is not disclosed to or amended by an unauthorised person. We will not charge a fee for handling a rights request unless the request is manifestly unfounded or excessive.

8. Security Measures

77cv takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. The following security practices are in place:

9. Children and Minors

The 77cv platform is strictly intended for adults aged 21 years and above. 77cv does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual who is under 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage account will be void and forfeited.

10. Third-Party Links

The 77cv platform does not contain links to external third-party websites as a matter of platform policy. In the event that any informational reference to a third-party service appears on the platform, 77cv is not responsible for the privacy practices or content of that third party. Those organisations operate under their own independent privacy policies, and 77cv has no control over how they collect, use, or protect personal data. You should review the privacy policy of any third-party service you access independently.

11. Changes to This Privacy Policy

77cv reserves the right to update or amend this Privacy Policy at any time. When we make material changes, the revised Policy will be published on this page with an updated effective date. Where changes are significant, we will use reasonable efforts to notify registered players via their registered mobile number or through an in-platform notification prior to the changes taking effect.

Your continued use of the 77cv platform after any updated Policy has been published constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the platform and may request closure of your account by contacting 77cv support.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 77cv handles your personal information, please contact our support team. The support email address is shown below as plain text only — it is not a clickable link.